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MySMA Support is here for your patients. The MySMA Support team is available to answer questions and provide product education, including how to take Evrysdi.

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Neurological Rare Disease Account Manager (NRD AM)

The local, dedicated support resource for practices who answers questions about Genentech’s approved products and services

reimbursement

Reimbursement

Sample coding information and resources for denials and appeals

product distribution

Product Distribution

Information about the authorized specialty pharmacy for Evrysdi

Our Commitment to Patients

genentech statistic

Over the past 27 years, Genentech has helped over 3.3 million eligible patients access their Genentech medicines.

access solutions statistic

In 2023, Genentech Access Solutions helped more than 290,000 eligible patients with access issues.

Communication assistance services

Evrysdi Access Solutions employs a multilingual call center staff and offers teletypewriter (TTY) services for callers.

phone

For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday

form

To enroll in MySMA Support, complete and submit the Evrysdi Start Form